May change without notification

We have put our terms and conditions in place in an effort to be fair to everyone.

All prospective students must accept the following terms to enrol at The Learning Lounge.

1. ALL STUDENTS are ENROLLED for a FULL PUBLIC SCHOOL TERM - or the remainder thereof if commencing after week one. Students pulling out halfway through a Term may not be re-enrolled in the future and term fees may also not be refunded. If a student cannot commit to payment and attendance of a FULL public school Term, enrolment may not be offered.

2. RESCHEDULING of MISSED LESSONS – As free spaces are rare, students are offered ONE rescheduled lesson per term – TIME PERMITTING. To be offered this benefit students must give 24 hours notice to RECEPTION ONLY (never to the teacher). We strongly encourage notice being given WELL IN ADVANCE. If a lesson cannot be rescheduled due to lack of time slots or an insufficient amount of notice time given, it is forfeited, so PLEASE advise Reception ASAP of an absence and no later than week 8 of Term.

Under 24hrs notice of absence is considered Late Notice and in this case a rescheduled lesson is not offered. No Notice of an absence also results in no rescheduled lesson. Rescheduling for illness or extenuating circumstances is solely at the discretion of the Teacher (24hr notice reschedules have priority over any extenuating circumstance cancellations)

Your rescheduled lesson must be attended in the same Term in which it was cancelled. Missed or un-rescheduled lessons don’t accrue or roll over to another term. If the reschedule times offered to you are continually declined or rescheduled and then cancelled by you, the lesson will be forfeited.

3. PAYMENTS – Fees are to be paid in advance and by the “Due By Date” on your Invoice handed out at the first lesson. We offer a 2 part payment or 1 full payment option.

The Teachers do not accept “one off” payments or “pay as you go”.

Unfortunately lessons may be suspended until fees are paid and a late fee may be charged.

4. DEPOSITS – If you are re-enrolling & want to ensure your current time slot is held for the next term, a non-refundable deposit must be paid before close of business of the current Term. If no deposit is paid, then your time slot may be offered to another student for the following term.

5. TERM DATES – Term dates coincide with the Public School Calendar only & WE ARE OPEN ON PUPIL FREE DAYS!!

6. PUBLIC HOLIDAYS – We are closed. Lessons that fall on a Public Holiday are not charged.

7. IF YOUR TEACHER CANCELS – A substitute teacher will be made available to you. You may or may not be notified of this. If a substitute teacher cannot be arranged, then we will try to either reschedule a lesson during the term, credit a lesson to the following term if you re-enrol or give you a refund.

8. CANCELLATION OF LESSONS – Lessons may be cancelled at the Teachers discretion for the following reasons: a student is intoxicated by drugs or alcohol; a student is rude or abusive to Teachers, Administration staff or other students; a student’s attendance is extremely poor; if fees remain outstanding. Please note that if staff notice any student on the premises under the influence of drugs or alcohol, their Teacher will cancel the lesson and a parent will be notified.

If you would like more information or would like to enquire about enrollment then please contact us on 9488-9970 during business hours or use our "contact us" page to email us.

We appreciate your understanding of the above terms.

Teachers and Management of The Learning Lounge.